Terms and Conditions

Acceptable Use Policy

At our organization, we believe that clarity builds trust. These service policies are designed to give you a complete understanding of how we operate, what you can expect from us, and the principles that guide every interaction with our clients. We aim to provide the most transparent, secure, and supportive academic assistance service in the industry.

Whether you are placing your first order or you’ve been a loyal client for years, these policies ensure you know exactly how your order will be handled, how your investment is protected, and how we commit to your satisfaction at every stage.

1. Payment & Security Policy

1.1 Payment Process

We operate on a secure deposit-based system:

• You deposit funds at the time of order placement.
• These funds are securely held in our payment system until you approve the final work.
• We only release payment to your assigned expert once you are fully satisfied with your order.

This system is designed to protect you from risk and ensure your approval is always required before payment is finalized.

1.2 Accepted Payment Methods

We accept:

• Major credit and debit cards (Visa, Mastercard, American Express, Discover).

We do not currently process payments through PayPal to avoid possible fund-hold delays that could impact your project deadlines.

1.3 Payment Security

• All payments are processed via 256-bit SSL encryption to protect your data.
• We never store your banking details on our servers.
• If payment fails due to card security features (3D Secure), ZIP code mismatch, or insufficient funds, our team will guide you through resolving the issue promptly.

2. Expert Assignment & Project Management

2.1 Expert Selection

We assign experts based on:

• Academic qualifications in your subject area.
• Professional writing experience.
• Availability to meet your deadline.

Clients may request:

• A native English expert (additional charges may apply).
• A Preferred Expert — someone you have worked with before (available as an add-on).

2.2 Communication with Your Expert

You can communicate with your expert through our secure email system to:

• Provide clarifications.
• Request updates.
• Upload additional materials.

This direct communication ensures accuracy and allows us to adapt quickly to your feedback.

2.3 Drafts and Progress Updates

• You may request an early draft within 48 hours of order assignment (subject to order length).
• Urgent drafts or additional preview stages can be arranged for a time-adjustment fee.

3. Add-Ons and Optional Services

We offer a variety of enhancements to meet your specific needs:

• Preferred Expert – Work with a trusted expert from your past orders.
• Plagiarism Report – Detailed Turnitin originality check.
• Grammar Report – Professional verification that your document is free of language errors.
• One-Page Summary – A concise, reader-friendly overview of your paper’s content.
• Abstract Page – Formal summary for academic submission.
• Quality Double-Check – An additional review by a second subject-matter expert for maximum precision.